Addcent business booster packages

Addcent’s business booster packages help you to get more from your business, reducing the risks, costs and time involved and ensuring that you get maximum business value. It could be that you’ve just realized your business has room to improve. Perhaps you’ve started the journey but need help along the way. Or, if you’ve introduced a CRM solution, maybe you haven’t achieved your desired outcomes.

Whatever stage you’re at, we are there to support you for the long-term, working with you as your needs evolve.

What do you need to do?

Increase your sales

Do you need to switch admin time for sales time and do more for less? Read more »

Better workplace collaboration

Do you need to maximize the ROI of your co-workers? 
Read more »

Improve your customer service

Do you need to improve customer satisfaction? 
Read more »

More effective IT

Do you need to reduce IT cost and get more from your IT team? 
Read more »

It’s not always easy to get it right

Introducing new technology and applications to support business processes can be hard to get right, and around 50% of all CRM-related projects fail.

Addcent can help overcome the possible hazards:

  • The solution doesn’t enable you to meet your business goals (or the goals were never properly defined) and doesn’t do what the business needs.
    • We help you design your solution, based on the strengths and weaknesses of your business, so you introduce the right functionality in the right order.
    • We identify your goals and areas for improvement, and then make sure that you achieve what you want.
  • The take-up by potential users is low, so you don’t achieve the predicted outcomes.
    • We work with your people to make sure you have high user adoption.
  • The implementation of the project exceeds your budget, goes over schedule or is poor quality.
    • We provide a clear roadmap for long-term business improvement.
    • We work hard to reduce costs and time-to-value, so you get your improvements faster, for less than you might expect.

Addcent make sure you get it right

When you work with Addcent we’ll use our extensive knowledge and experience to do what we do best – help you get the most value from all your business relationships by developing your processes and implementing a customized CRM application. So you and your business can concentrate on looking after your customers.

Addcent consultants guide your organization to create a project plan and design the CRM solution that’s right for your business, before you invest in technology and applications. Then we help you with the implementation.

And we stay with you, with ongoing support after deployment.